Repetitive tasks eat time your team needs for what matters. We build tailored AI that does not just chat but works for you: 24/7 service, automated workflows, lead qualification and processes that run themselves. From simple chatbots to autonomous agents for complex flows.
Free and non-binding · No vendor lock-in · GDPR-compliant
The challenge
We see these hurdles in dozens of projects. That is where we step in.
Answering enquiries, moving data, scheduling, pre-filtering email: your team does daily work AI could handle in seconds. Every hour spent there is missing from core business.
Our staff spend hours daily on tasks that should not need humans.
Prospects who ask questions evenings or weekends get no answer and go to competitors. Without automated support you lose qualified leads when they are ready to convert.
We lose enquiries outside business hours because nobody is there to reply.
CRM, email, booking and website work in isolation. Data is copied manually, processes duplicated, errors introduced. You need AI that connects systems and automates end-to-end.
Our tools do not talk to each other, everything still runs manually through our team.
Services
No theory overload. We work on your real project, with tools that work today.
Real AI (GPT-4, Claude), not rigid trees. Answers questions, qualifies leads, books meetings, hands off complex cases 24/7, multilingual. For: high enquiry volume and faster support.
Connect CRM, ERP, email, calendar, PM tools. End-to-end flows with n8n, Make, Zapier or custom APIs. For: cross-system repetitive processes.
Beyond chatbots: analyse data, decide, act in external systems, improve from feedback. Lead scoring, knowledge search, reporting, email triage. For: complex multi-step automation.
Inbound classification, routing, follow-up sequences and nurturing. Right person, context and timing. For: sales and marketing.
Natural language questions, search docs, FAQs, handbooks and databases. Less searching, knowledge retained when staff leave. For: large internal knowledge bases.
EU servers, controlled data flows, processing agreements. Policies and works agreements on request. For: sensitive customer data and compliance.
How it works
Transparent, predictable, no nasty surprises.
We understand your flows, find the biggest time sinks and assess which automation delivers fastest ROI. Honest assessment, remote or on site in Cologne.
We define the right solution: chatbot, AI agent, workflow automation or a mix. Tool choice, integration and GDPR review, all documented.
We build, integrate into your infrastructure and test with real scenarios from your operations. Nothing goes live until it works reliably.
We support adoption, train your team and optimize from real usage data. Continuous improvement, not set-and-forget.
Results
Metrics that fit AI automation.
★★★★★Since abssn deployed an AI agent for inbound enquiries, 70% of standard questions are answered automatically. Our support team finally has time for complex cases.
★★★★★WhatsApp chatbot with Claude answers product questions and books demos. Qualified appointments still come in outside office hours.
★★★★★n8n connects HubSpot, Gmail and Slack. New leads are enriched and assigned in under a minute, no copy-paste.
★★★★★Internal knowledge agent searches handbooks and contract templates. New hires find answers in seconds.
★★★★★Email triage sorts support, invoices and sales automatically. Wrong routing is practically gone.
★★★★★From intro call to go-live in five weeks: website chatbot plus CRM. GDPR with DPA clarified, IT involved from day one.
★★★★★AI agent for weekly reporting from three data sources. Monday dashboard ready in Slack, nobody builds Excel anymore.
★★★★★Multilingual support bot on the site: DE, EN, TR. Handoff to Zendesk with full context works cleanly.
★★★★★Make automation between Calendly, Pipedrive and invoicing. Follow-ups run without anyone remembering.
★★★★★Hosting in Germany, no US data without contract. Exactly what we needed for customer data in the chatbot.
★★★★★Documentation and source code handed over, our team can adjust prompts ourselves. No vendor lock-in as promised.
Q&A
Any business with recurring processes: support, data entry, reporting or internal comms. Especially worthwhile from around 5 staff and clear time spent on manual routines. We assess honestly in a free intro call.
A chatbot answers and performs simple actions, it reacts. An AI agent analyses, decides independently and runs multi-step actions in external systems, it acts. Many start with a smart chatbot; agents suit complex workflows.
Typical areas: 24/7 support, lead qualification and routing, email triage and follow-ups, internal knowledge bases, automated reporting, CRM and ERP integration. We also build industry-specific solutions.
A simple chatbot is often ready in 2 to 4 weeks. Complex workflows or agents with integrations often need 4 to 10 weeks. We give realistic estimates in the concept phase.
Usually yes. We integrate HubSpot, Salesforce, Pipedrive, email platforms, booking tools, Slack, WhatsApp Business and more. If there is an API, we can connect it.
Yes with proper setup. EU servers, data processing agreements, no uncontrolled sharing of personal data. Compliance is built into architecture decisions.
Depends on complexity. Simple chatbots start in the low thousands of euros; complex agent systems with integrations cost more. Intro call is free, then a transparent quote without hidden fees or vendor lock-in.
Yes. Full documentation, handover of source code and team training. You are not dependent on us for changes. No vendor lock-in is our explicit promise.
Tell us which process costs your team the most time. In a free call we show honestly whether and how AI can take it over, concretely and without agency fluff.
Book a free intro callSmartSaas AI Solutions
Franz-Mehring-Platz 1
10243 Berlin
WhatsApp: 0155-67434215
Kontakt: service@abssn.de